Resin Master customer feedback - 2026
2025 feedback results scored Resin Master 99 out of 100 for customer satisfaction.
We received feedback from 42 customers in 2025. Each customer was asked to provide a score out of 40. Our feedback score was 1,071 out of a total possible 1,080 which was 99%.
We request feedback from all our cutomers to help us with our aim to provide 100% satisfaction on every project.
"A very professional service with advice and explanations to remove any worries we had"
Lovely two in a row with feedback scores in excess of 100%
41 out of 40
Mr Marjoram
1st June 2026
"Whole job professionally, cleanly and courteously done in to days. We were kept involved when installation decisions inevitably needed to be made, resulting in an informed and well thought out job. We were very pleased with the whole experieince and end result, would 100% recommend"
I love to see a score of 42 out of 40
42 out of 40
Mr Taylor
26th May 2026
"We cannot praise all the staff at Resin Master enough - we are so pleased with their workmanship"
Thanks you for your feedback
40 out of 40
Mr Turner
14th May 2026
"Lovely bunch of guys from slaes through to the team on the job.
Very happy with the finished project and would thoroughly recommend."
Thanks for choosing us to do the job for you
40 out of 40
Mr Smith
1st May 2026
"Polite and easy to understand surveyor initially.
Regular emails to keep me updated.
Date of works was made to fit in with my diary.
Men x3 arrived on time to carry out work.
Polite again and tidied after themselves.
Ho hassle from you with my muddled payment!"
Lovely to hear, thank you
40 out of 40
Mr Thompson
12th April 2026
"Resin master did a garden area and path for my elderly mother to stop her tripping on uneven ground, the company was friendly and efficient with regular updates on the website regarding the job every employee we met was super helpful and obliging and it looks fantastic we are over the moon with the service and finish of the work. Many thanks resinmaster"
Thank you for the feedback
40 out of 40
K Davis
8th April 2026
"Very good, from when I came into the office to make my order, through to the men who came to do the work, everyone was really helpful, kind and patient. The men who came and did the work were polite and friendly making sure I was happy all the way through, the office staff kept me up to date with when they would proceed with the job, an amazing team."
Thank You. Your kind words are appreciated
40 out of 40
Mr Kinch
31st March 2026
"Pleased with the finish"
Thanks for choosing Resin Master
40 out of 40
Jo Gillam
16th March 2026
"Excellent, communication, professionalism and workmanship"
Enjoy your new resin driveway and path
40 out of 40
Mr & Mrs Foll
15th March 2026
"Excellent Job"
Thank you for choosing Resin Master
40 out of 40
Mr Whitehead
14th March 2026
"Fantastic service, excellent communication and very cautious and respectful workers, very professional."
Another happy customer - thank you
40 out of 40
Mr Steel
4th March 2026
"Great communication throughout the process - especially appreciated with the appalling weather delaying work! Good choice of colours and helpful guidance. Paul and his team were a credit to your company - kept us informed and worked neatly creating a superb finish. Happy to recommend, from the prompt response to the initial enquiry to the tidying up."
Thank you for the feedback. A record period of wet weather has meant few completed jobs this year so far. The team were delighted to get some resin laid. We are proud of all our fitting teams - they have been with us for years and know their knowledge and experience shows when they are on site.
40 out of 40
Mr Madge
24th February 2026
"A great service and transformation carried out by a great team of workers who worked cheerfully in some awful wet conditions when preparation of the site was underway clearing all materials and leaving the site tidy .
The final resin topping was carried out last week in a rare dry day and looks lovely.
We were not aware however that we could not walk on it for the remainder of that day and had to remain inside for 24 hours! It was fortunate that it was not a mind the grandchild after school day.
Also we have been left with two heavy buckets of solid resin compound that were used to form a barrier to the drive access not sure how we dispose of them now too heavy for wheelie bin and unsure whether refuse site will accept them?"
It is great to hear that you were pleased with the installation. We do seem to have slipped up with the communication, sorry about that. We will be collecting the buckets.
40 out of 40
Mr & Mrs Price
3rd February 2026
"From the beginning to the end we felt comfortable with the company.
Their showroom displays all the different resin colours, in large sections, which was very helpful.
All appointments were kept on time and the communication throughout the project was maintained.
The crew were respectful of our property and were unobtrusive.
They worked very hard ensuring the project was finished to a high standard and within their time frame.
Another plus for using Resin Master; they use a grab lorry to take the waste away rather than using skips.
We highly recommend them.”
Thanks for such great feedback
40 out of 40
L Paterson
11th January 2026